Matt Beran
The Take

One discipline does not a well-rounded employee make: add a skill to maintain relevance.

I've heard this from many different angles and from many different people: ITSM alone won't keep you employed. You must learn an additional trade. Business Relationship Management (BRM), Experience Management, Artificial Intelligence... you need something else to maintain a competitive edge.

And really, your business and team need you to be pulling this weight.

If you've been an individual contributor with ambition; guess what, this is your calling to succeed!