BMC announced a new app store hosting service for enterprise. It couldn’t have come at a better time. Ear to the ground reports indicate employees and companies are sick and tired of using terrible tech at work when they are so familiar with the possibilities.
I cannot wait for the day when charge-backs for IT services are simply supplements to employee paychecks to pay for their services.
The company that empowers their employees with the best tech wins.
This solution will require a great deal of security and data management training and auditing. It really is the key to attracting and retaining good employees and driving innovation (my opinion).
Great job BMC, more.
In the digital age, everyone has a voice… except the silenced. Digital segregation hurts real people’s real emotions.
In July (I think), Axelos held a closed door session about the future of our world and only invited a select few, no limitless internet audience participation was extended. I felt hurt and outcast… segregated maybe even discriminated against (geographically speaking).
Today I realized that if you want to start something big - you have to be scaled big first or risk hurting people’s feelings. Some people will see beyond those feelings and continue to drive positive change - others will be hung up on it, and either hold a grudge, or even subconsciously bias against the causes, people and ideals that change requires to be successful.
That’s it. I don’t if what you are doing is going to be great and positive and world-shaking; the world is looking for results and objectives.
Those you have silenced and driven to be skeptics and enemies may not even believe results - they are emotionally tied to the past.
Be inclusive, bring diversity of all kinds (esp geographic) and love each other. Show each other the respect they deserve and give people a voice.
Closed doors don’t work anymore.
I am going to open my doors and listen to Axelos better, I am going to wash away my bias of not being heard and try to drive positive change.
What are you going to do?
Sometimes starting is where you need to start. Anyone can blog, anyone can tweet - but not everybody can start.
The truth of SMCongress is that it isn’t an organization, or a group of people, it’s us. We have been SMCongress this whole time. Rob England confirmed this by saying he’s said all of these things before. These are the ideals and philosophies so many of us IT professionals live and breath everyday.
Today at a client site - I had a problem manager ask about it. You are being heard, people are watching and lurking.
The time for leadership is now, behave, listen and use your tact to be a good leader. Now is the time when fools become fools and heroes become heroes.
You are at the mercy of your preferred application vendors or service partner’s product roadmap. Good service providers have a product roadmap. Great ones will not only share it but have good process with inputs and outputs. Transparent ones will have incorporated continual service improvement process and clear inputs and outputs from the customer and key lines of business’s operations. This applies to every part of your organization if you have customers.
Not listening to people (customers and co-workers) is the biggest mistake anyone ever made.
Choose wisely, and demand transparency and a high rate of quality innovation.
Today I got a job offer on LinkedIn (which isn’t abnormal), but I felt compelled to reply to this one (which IS abnormal).
This recruiter was looking to fill a position at a global company in my area looking for a BA with “SKILLS” including:
- Incident Management
- Change Management
- Problem Management
- Release Management
- Configuration Management
- Deep project management concepts
And I think you can tell from the title and this list why I felt compelled to respond. No such person could possibly have a depth of experience in each of these disciplines and drive an internal project of this nature, size and scope on their own, in a timely or cost effective manner. In short: you’re asking for someone to fail.
If you have a business goal that aligns to these IT needs - it’s probable that you need this in a timely and cost effective manner (these are mostly firefighting or compliance IT goals, the foundation of IT).
Hiring an employee or team to get this in place may be good, and having a shared staff base that experiences a transformation of this nature is valuable, but the amount of money and time you will spend in trying to understand where to start and how to execute will cost exponentially more than simply partnering with a firm that has done this countless times.
Getting leadership support can be tough, here is why influencing and participating in healthy cultures is conducive to productivity.
Thanks to TFT13 for having me, I hope to see you all at TFT14!
This is the future of IT.
Today I wanted to build something really really cool to share with the IT community. I went and downloaded the two applications I would need to be successful - both had 30 day trials.
I also needed some hardware. I went and bought it $340 - but I knew I could either return it or get my company to pay for it.
I planned out my approach and design, waited for my hardware to arrive, then downloaded the trials and activated.
I was off and running, after two straight days of really hard work I had something that was ‘good’. I went on vacation, and took another 3 days working on it in my free time, this time I was proud of it.
When I got back from my time-off, I took one more 8-hour swing at a draft and I hit it out of the park. I created a final copy and leaked the link to some key influencers within Maryville.
They gave me feedback, I tweaked it, I sent it to my wife to review, more tweaks.
After about a week of work, I sent the proof of concept, a list of the values, pros/cons, and the exact details of the costs to produce and support and
two seconds later it was approved.
Give your leadership all the reasons to say yes and no, hit it out of the park, and be transparent with all the details needed to make an informed decision and you will be given the support and tools you need.
This wasn’t without risk on my part, I had spent time on this and if it flopped it would be egg on my face. I could recover from that, but I might not be able to recoup the financial risk I took.
in the end it was worth it. I’m going to be trying this again.